Service
We pride ourselves on offering market leading levels of service to our customers.
As the company has grown, all parts of our ordering and dispatch process have been reviewed and refined from a customer perspective, to make sure that the same exceptional standards are achieved throughout the whole process.
We are committed to developing new products and technologies, paying attention to every detail – our aim is to do the same with our service and create a smooth ordering process for our customers, considering customer service at all points.
Our experienced team provide support across the Republic of Ireland.
The aim of the team is to assist customers by ensuring they have all the information they need to select the right alarms and technologies for their projects.
Our Sales Team also work closely with all our Wholesalers. This can range from in-branch marketing support to training for the whole branch and they are also on hand to handle any specialised orders that need extra attention.
Expert Internal Teams
Our Customer Service Team are available to provide excellent help over the phone and can offer advice on product selection and compatibility, alarm siting and basic alarm maintenance. This knowledge enables them to process orders efficiently and accurately, ensuring that customer service levels remain high.
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